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Jugalbandi: Bridging Socioeconomic & Legal Struggles With AI

 Introduction

It is common experience that India has faced challenges when it comes to implementing government policies & schemes effectively. Many well-intentioned schemes failed to reach the masses and achieve their objectives. But with technological advancements, India is unlocking a world of opportunities for its masses. Ensuring policies reach a large number of people simultaneously is where AI comes into play with its numerous benefits. 

AI has been the talk of the town lately in making revolutionary changes in different fields of life. I take the opportunity to introduce you to the new AI chatbot- ‘Jugalbandi’ making waves in India helping bridge socio-economic and legal struggles. Among the numerous AI tools available today Jugalbandi stands out as a problem-solving technology that addresses societal issues effectively. 


Features and Functionality

Jugalbandi is a remarkable chatbot designed to tackle societal problems in multiple ways. The chatbot uses AI models like AI4Bharat, Microsoft, ChatGPT, OpenAI to provide innovative solutions. One of its most unique feature is the ability to access information in local languages through mobile phones, eliminating the need to commute to information or service centres. The chatbot serves as a personalized agent , delivering reliable information and assists individuals in understanding problems and possible ways to resolve them. It also ais to provide legitimate and trustworthy information while eliminating scams and fraudulent schemes.

The chatbot also uses audio, video, image, texts from various database to facilitate interactions with government and other institutions. It ensures data security and user protection while preserving rights and eliminating inappropriate content. 


Utility 

Jugalbandi chatbot serves as a  valuable source of information, providing accurate and up-to-date details on wide range of topics. It also facilitates skill development and learning opportunities, offers step-by-step assistance, tutorial and resources, aids in enhancing communication skills. Further, the chatbot specializes in problem solving and decision making by providing recommendations and suggestions assisting users to make informed choices.


Impact on Accessibility and Implementation 

Beyond its impact on individuals, the chatbot aims at improving accessibility and implementation of government schemes in India. It enables citizens understand their rights and avail various government schemes seamlessly. It also contributes to enabling Indians access internet and digital services in their native languages. Additionally, it assists judges by providing relevant sections of law, ensures consumer protection practices while guiding in grievance redressal through e-SEVA Kendra platforms. It also strives in providing legal aid while making access to justice more efficient and accessible. 


Contribution to Socio-Economic and Legal Landscape 

Jugalbandi has shown considerable potential in improving socio-economic and legal landscape in India. It provides access to  information and services on diverse topics, it offers legal aid assistance and aims to bridge gaps in access to justice through the facilitation of other means of dispute resolution. The chatbot also assists entrepreneurs and businesses by providing guidance on regulatory compliance and  industry best practices. Furthermore, it helps gather data and feedback to assist in overcoming inefficiencies between governments, policymakers and citizens. 


Challenges and Limitations

Since, the chatbot is newly introduced it does posses a few challenges. Lack of awareness about the chatbot can limit its real-time implementation across various domains. Moreover, it struggles in dealing with complex legal matters as it varies from case to case, whereby continuing to struggle to compete with human expertise. As the chatbot uses user’s personal records and data privacy, security and ethical best practices must be considered to ensure responsible and reliable use of Jugalbandi. 


Conclusion

Technological advancements in AI have far-reaching impacts on society, benefiting various aspects of life. The Jugalbandi chatbot, with its various problem-solving capabilities has the ability to bridge potential socio-economic and legal struggles in India. By providing access to information, assisting legal matters and enhancing overall accessibility, the chatbot contributes to the greater good of all stakeholders of the society. 


Useful Links

• https://www.jugalbandi.ai/ 

• https://www.bloomberg.com/news/articles/2023-06-14/an-ai-chatbot-that-won-t-take-bribes-for-giving-advice-is-a-hit-in-india?utm_campaign=socialflow-organic&cmpid=socialflow-linkedin-business+&utm_medium=social&utm_source=linkedin&utm_content=business 

• https://www.youtube.com/watch?v=cOiGU2exv0U&ab_channel=YahooFinance


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