Mohit Mokal Mediation

 Project Starline Revolutionising Online Dispute Resolution (ODR) in and out of Court In an increasingly digital world, the way we resolve disputes is evolving. Online dispute resolution (ODR) has emerged as a viable alternative to conventional court procedures, offering convenience, efficiency, and accessibility. However, one major obstacle to ODR has been the absence of a platform that truly captures the immersive and compelling nature of face-to-face conversations. This is where Google's ground-breaking technology, Project Starline by Google, comes into play. By utilizing advanced hardware and software, Project Starline aims to revolutionize ODR by delivering a distant communication experience that closely resembles in-person interactions. In this blog, we will explore how Project Starline can impact ODR, both within courtrooms and in out-of-court methods. Enhancing Courtroom Communication Dynamics Efficient communication is essential in any conflict resolution procedure, i...

Enabling ODR SEBI, the Securities and Exchange Board of India, has recently announced its plan to implement an online dispute resolution (ODR) mechanism for its stakeholders. The move aims to provide a more accessible and efficient dispute resolution process for investors and other market participants. This announcement came after the SEBI Board Meeting held on 29th March 2023, and the ODR mechanism will be implemented through a dedicated online platform, designed to offer easy access to investors, intermediaries, and listed companies for dispute resolution. SEBI has been working tirelessly to improve the dispute resolution process, particularly by making it more efficient and swift. Currently, dispute resolution cases can take a long time to be resolved, causing frustration to investors and stakeholders. Hence, SEBI's decision to enable online dispute resolution will allow investors and other stakeholders to submit their complaints online and have them resolved in a timely manner....

In this interview, we look at Sama's ODR journey, talk about the evolution of the technology, impact of mobile phones and how ODR can be developed with a mobile friendly approach. Watch the full interview below -    

Introduction With over 692 million active users as of February 2023, India was the second largest online market in the world, behind China. Despite the large number and a consistent increase in accessibility, internet penetration in the country was just under 50 percent, below the worldwide average.  However, a total of 1.10 billion cellular mobile connections were active in India in early 2023, with this figure equivalent to 77.0 percent of the total population.  In this blog post, we will explore how mobile phones can increase the adoption of ODR in India. Reasons for Low ODR Adoption 1. Lack of awareness: One of the primary reasons for the low adoption of ODR in India is the lack of awareness about its benefits. Many people in India are not familiar with the concept of online dispute resolution or the platforms available for it. 2. Limited access to technology: Another significant barrier to ODR adoption in India is limited access to technology, particularly in rural a...