In the evolving landscape of dispute resolution, Online Dispute Resolution (ODR) has emerged as a significant player. A recent panel discussion hosted by Mohit Mokal, founder of Mohit Mokal Mediation, brought together leading experts to discuss the impact assessment of ODR in 2024. The panelists included Vishwam Jindal, co-founder of Webnyay; Deepika Kinhal, co-founder of the Centre for Online Resolution of Disputes (CORD); and Akshetha Ashok, co-founder of SAMA. 1. ODR's Integration in Regulatory Frameworks A major highlight of the discussion was the implementation of ODR by the Securities and Exchange Board of India (SEBI). Vishwam Jindal emphasized the significance of SEBI's Smart ODR portal, which has revolutionized dispute resolution in India's securities market. The portal has successfully resolved over 3,000 disputes with a total claim value exceeding ₹350 crores. This initiative has set a precedent for other regulatory bodies to incorporate ODR into their frameworks
In a recent article published by The Hindu , a headline caught primetime attention: "PM’s stay in Mysuru hotel threatens legal action for non-settlement of bills of over 80 lakh" . The story described how a significant amount of dues had accumulated from the Prime Minister's visit to Mysuru, leading to potential legal action against the government for the unpaid bills. This situation, while seemingly minor in the grand scheme of things, highlights a much larger issue within our governance system: the inefficiency and backlog created by unresolved government disputes. Government Disputes: An Overview Government disputes involve cases where one party involved in the litigation is the government itself. These disputes can range from issues related to property, licenses, taxes, contracts, construction projects, and more. Due to the fear of internal inquiries, audits, and political witch hunts, government officers often prefer litigation over mediation, even when mediati